Shipping policy

Refund Policy - Tiny Treasures

At Tiny Treasures, we are dedicated to providing products that promote your overall well-being. We believe in the effectiveness of our offerings and recommend using them for at least 14 days before considering a return. If you are not satisfied with your purchase after 14 days, and within our 60-day money-back guarantee period, please reach out to us at dbadwan26@gmail.com.

Cancellation Policy

Please be aware that any changes or cancellations to an order must be made within 24 hours of placing the order. After this period, we may not be able to accommodate your request as the order may already be in the processing phase. If you successfully cancel your order within the 24-hour window, we will process your refund within 7 business days.

60-Day Money-Back Guarantee

We are confident in the benefits of our products and encourage you to use them for at least 14 days to fully experience their effects. If you remain unsatisfied and wish to return the items, you may do so after 14 days, as long as it is within the 60-day period covered by our money-back guarantee. Please note that shipping fees (if applicable) are non-refundable.

To initiate a return, please contact our support team by filling out the form on our Contact Us page or by emailing us directly at dbadwan26@gmail.com. To expedite your return, kindly provide your Order Number or the Name and Email Address used when placing the order.

Damaged Items

We take great care in packaging our products to prevent any damage during shipping. An item is considered damaged if it has a defect or is physically broken. Please note that damage to packaging (e.g., dented boxes) with the product itself in good condition is not considered damage.

If your item arrives damaged, please notify us within 72 hours of delivery. To report a damaged item, email us at dbadwan26@gmail.com with a clear photo of the damage. We will determine if you are eligible for a replacement at no cost to you. We do not refund, replace, or accept returns for items damaged through normal use, wear and tear, or misuse.

Shipping and Delivery

While we aim to deliver your order promptly, we cannot be held responsible for any shipping or delivery delays beyond our control, including those caused by the courier, customs, or other unforeseen issues during transit. If you encounter any problems with your delivery, please contact the courier directly for assistance. We are not responsible for any lost, stolen, or delayed packages.

Incorrect Shipping Address

It is the customer’s responsibility to ensure the correct shipping address is provided at checkout. If the address is incorrect and we are not notified within 24 hours of placing your order, you will not be entitled to a resend or a refund.

Policy Updates

Please note that we reserve the right to modify this Refund Policy at any time. It is the customer’s responsibility to review the most recent version before purchasing and using our products. By purchasing and continuing to use Aurafit Wellness products, you agree to this Refund Policy.