Frequently Asked Question

Can I cancel my order after I’ve made a purchase on the website? – You can, as long as it hasn’t shipped.

How do I return or exchange an item? – Covered under our Guarantee.

What types of payment do you accept? – All standard payment methods.

What are your shipping options? – Limited by volume and location.

Where do you ship from? – We ship from our main warehouse.

Is Smoothella safe for sensitive skin? – Yes, designed with skin-friendly materials.

Can I use Smoothella in the shower? – Yes, it is water-resistant.

How long does the battery last? – Up to 90 minutes on a full charge.

How do I clean the trimmer head? – Detach and rinse under running water.

Does it work for both men and women? – Yes, it’s suitable for all.